kb-support

Description

This plugin has been closed as of මාර්තු 7, 2024 and is not available for download. This closure is temporary, pending a full review.

Blocks

This plugin provides 6 blocks.

  • KBS Login
  • KBS Tickets
  • KBS Profile Editor
  • KBS Search
  • KBS Register
  • KBS Submit

Reviews

සැප්තැම්බර් 28, 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
අගෝස්තු 22, 2023 1 reply
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
මැයි 27, 2021 2 replies
Plugin good at first glance. The main problem I have is that it isn't perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
පෙබරවාරි 3, 2021 1 reply
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
Read all 21 reviews

Contributors & Developers

“KB Support – WordPress Help Desk and Knowledge Base” is open source software. The following people have contributed to this plugin.

Contributors

“KB Support – WordPress Help Desk and Knowledge Base” has been translated into 4 locales. Thank you to the translators for their contributions.

Translate “KB Support – WordPress Help Desk and Knowledge Base” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.